Hello there!

At Comfort Works, we have always aimed to provide a service that enables people to live beautifully and save money at the same time. Along with most people across the world, we are navigating the daily changes as best as we can.

Your safety and that of our team are our first priority. With this is mind, we’ve introduced the following measures:

We’re prioritising our team’s health and safety.
To protect our team, we’ve transitioned everyone to work from home whenever possible, and expanded our policies to cater for personal care, sick leaves, and health coverage. Our HR team is also hosting regular check-ins with our team to make sure they’re healthy and positive. Meanwhile, our production team has been busy making sure our workshop is sanitized and disinfected daily, being social-distancing ninjas and staying as healthy as possible. Fortunately, no-one in the team has fallen sick yet and we intend to keep it that way. 

Our delivery networks are fully operational.
We work with the best delivery services around the world like DHL, TNT & FEDEX and they are taking the utmost care to keep themselves and their vehicles sanitized. We also understand that you’re likely to be working from home, so should you require a change in delivery address, please do reach out to our customer experience team, who will be able to help you do this provided your package hasn’t already been shipped out.

We are available should you need help.
You can reach us via chat (pink icon on the bottom right) or email us at hello@comfortworks.com.au. Alternatively, you can talk to us on Facebook, Instagram, or call us at +613-9015-9789 from 9.30 am to 6.30 pm GMT +8. Outside these hours, don’t be surprised if one of us would still reply, because the reality is, that we're all a bit bored at home.

We owe thanks.
We have so much gratitude to all our loyal customers who have been supporting us over the past few months. We have been sitting on pins and needles wondering how we can best serve you during this challenging time, and we are in awe at all your constant support and encouragement. We’re so grateful that we get to play a small part in making your home more comfortable while we all navigate through this maze of mandated lockdowns worldwide. In the meantime, please keep sending us pictures of your 'new-old' sofas ;) It’ll help keep us grounded and certain of our mission.

Stay at home. Your actions make a difference.
Amidst all the frightening news, we have seen and heard stories of amazing courage and compassion. If you are one of the frontliners (doctors, nurses, medics, volunteers, food delivery riders and essential service providers — we’re looking at you!) who are keeping us going and safe, thank you.

Let’s all make our own headlines with random acts of kindness, wherever we are.

Stay safe,

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Co-Founders
Comfort Works