Our Claw-proof Velvet has been tested to be safe, durable, and scratch-resistant for the majority of pet owners. However, the fabric can still be vulnerable to aggressive scratching and biting from extremely sharp claws and strong teeth. As such, we'd strongly advise to mitigate such behaviours whenever possible.
Check out this blog post on how to protect your sofa from pet damage here
You are entitled to claim a replacement against:
Tearing, breaking, or abrasion results in the slipcover becoming unserviceable after normal use and proper care. If your slipcovers have not held up, do let us know as soon as possible. Please see the image below for reference.
What the Claw-proof Velvet limited warranty does not cover
Small puncture holes and marks resulting from sharp claws or teeth, but the slipcover remains in intact condition and/or is serviceable/functional. Please see the image/s below for reference.