At Comfort Works, we offer a Limited Warranty on our fabrics which is valid from the date of purchase. This Limited Warranty applies to all purchases of Comfort Works slipcovers from 1 July 2022 onwards.

Each of our fabric collections carries a specific warranty period, with defined defects and issues that are covered within that warranty period.

If your fabric issue is covered by our Limited Warranty, our CX agents will guide you through the process of resolving the issue with a free replacement.

This warranty is applicable for normal usage following the recommended care guide and exposure conditions, including indirect sunlight, and mildew.

We test all of our fabrics through internal and external testing to ensure they can withstand the everyday use of a household. While none of our fabrics are indestructible, we take every care and precaution to ensure that our warranty and care guide accurately reflects the durability of each fabric.

With this limited warranty, we can assure you that our fabrics, if properly cared for, will last a long time in your home.

Fabrics with a 3-year warranty period
You are entitled to claim a replacement against:

• Tearing, breaking or abrasion that arises from normal wear-and-tear (following the appropriate fabric care guide), colour fading and pilling for Comfort Chenille, Classic Velvet, Claw-proof Velvet, and Signature Velvet fabric slipcovers;


• Tearing, breaking or abrasion that arises from normal wear-and-tear (following the appropriate fabric care guide) for Everyday Linen, Brushed Cotton, and Pure Linen fabric slipcovers.

Fabrics with a 1-year warranty period
You are entitled to claim a replacement against:

• Tearing, breaking or abraision that arises from normal wear-and-tear (following the appropriate fabric care guide) and colour fading for Performance Weave, Performance Canvas, Performance Tweed, Performance Knit fabric slipcovers,


• Tearing, breaking or abrasion that arises from normal wear-and-tear (following the appropriate fabric care guide) for Eco Weave, Eco Twill, Eco Basketweave, Eco Chenille, Everyday Weave, Cotton Canvas and Textured Weave fabric slipcovers,


• Tearing, breaking or abrasion that arises from normal wear-and-tear (following the appropriate fabric care guide) for Leather slipcovers.

This warranty does not cover damage such as rips, burns, tears, and damage resulting from evident misuse or abuse; or improper installation.

This warranty also does not cover tears, flattening of nap, pilling, fading, shrinking, stains or discoloration when heavy soiling or abuse is evident.

This warranty does not cover normal wear-and-tear, cuts, scratches, or damage caused by impacts or accidents. This warranty does not apply if the product has been placed outdoors or in a humid environment.

This warranty does not cover the natural breakdown of colours, finishes, and material over time or damage from lack of maintenance.

This warranty does not cover ineffectiveness of spill-or stain-resistant features.

Comfort Works reserves the right to require proof of purchase and inspect any fabric submitted for claim. Proof of purchase must be presented.