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The products featured on this website are designed and hand-crafted by the Comfort Works team. We create templates from scratch for every cover and every brand. Our beautiful and practical fabrics are selected and tested in-house, and are different from the standard textiles of the sofa manufacturers.
 

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Shipping & Returns

Shipping

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We ship to..
The countries below get FREE SHIPPING as long as the cart value is over US$150.

North America
USA, Canada

West Europe
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

Rest of Europe
Czech Republic, Hungary, Monaco, Poland, Romania, Slovenia.

Oceania
Australia

Asia
Brunei, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand

*Middle East
United Arab Emirates

Certain countries, however...
If you're living in these countries below, you'll be shown a shipping fee between $12 to $35 (or higher). Unfortunately, DHL/FedEx charge a higher shipping cost to your country.

Argentina, Barbados, Chile, Colombia, Costa Rica, Croatia, Cyprus, Dominican Republic, Estonia, Greece, Haiti, Honduras, Iceland, Israel, Jamaica, Jordan, Kuwait, Latvia, Liechtenstein, Maldives, Mauritius, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Portugal, Puerto Rico, Saudi Arabia, South Africa, Turkey.

*Shipping to the Middle East will be through the use of an EMS courier equivalent - trackable, insured and just as fast.
**Note that we’re unable to ship to APO/FPO and PO Boxes.
Import tax / Custom duties
All import taxes are included, no further charges on receiving the order in the EU and the UK.

For other shipping countries, certain custom offices may incur import taxes or custom duties on international shipment. Unfortunately we are not responsible for the additional charges from the local custom office as customs policies and import duties vary widely from country to country.

When in doubt, drop us an email at info@comfortworks.com for a rough estimate or get in touch with your local customs office.
Timeframe - How long until..
Standard delivery time is typically within 3 weeks from the time of order; the parcel ships out in about 2 weeks and we'll allow up to 1 week for it to show up at your doorstep.

**Note: As of now, current delivery time will be within 4-5 weeks from order confirmation date.

Rather than pushing for overtime and hiring contractors, we focus on making sure that every piece is given the time and attention required to maintain consistencies and the quality that we ourselves would be happy with.

Express delivery add-on will ensure shipment within 8-10 days from the time of order - we will also get back to you within 24 hours to confirm the availability of fabric in case Express order is not possible.

If it is a busy period however, the option will not be available on our checkout page.

We strongly suggest the use of work/office addresses, as deliveries will happen between working hours and will require a signature upon delivery.

Express delivery will incur additional $60 or equivalent in other currencies on top of the standard shipping fee.
Boring but important!
Upon delivery, please make sure that the parcel you received is NOT damaged for any reason, this will be obvious if the double corrugated packaging box and the cloth bag inside is not intact; if they are damaged, DO NOT ACCEPT the parcel and point it out to the couriers that the parcel is damaged and request for a claim on the spot. This is very important for both you and us to make sure the shipping company are liable for their mistakes.

However, if a delivery is refused due to shipping details provided incorrectly, our courier providers will return the item to us and from there, we will consider our obligation for shipment as final; any additional fee that may be incurred to fulfill the handling and reshipping of the parcel will be charged on to the recipient.

In short: Never receive the parcel if the packaging is badly damaged or torn. Work/office addresses are highly recommended so someone will always be available to receive the parcel.

Returns & Refunds

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60-day 'in love again' Guarantee
From the date you receive your slipcovers, you have 60 days to make sure they’re right for you and your home. If they’re not, let us know and we’ll make it right with a free replacement (does not apply to Honest mistakes or Change of mind). No returns required. Still not happy after trying the replacements? We’ll try again – or issue you a full refund.

if there is anything wrong with the fit, fabric performance or construction, send us an email with the details and we’ll get working on your replacement slipcover. We may require you to send us detailed photos and/or measurements so we can make sure your replacement is perfect.

If you made an honest mistake or had a change of mind, send us an email and we’ll be happy to offer you store credit to the value of 50% of your original order value (shipping fees excluded). This policy can only be exercised once per original order. You'll find full details of our 60-Day 'In Love Again' Guarantee here.
 
 

Fabric Details

Details
Care Guide
Composition
Weight
Martindale
Warranty
Years Year
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Features
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No care guide available for this fabric.